• Existing Clients: (703) 766-4555 x 2

  • Sales Inquiries: (571) 762-1524

A Superior Approach to

Professional IT Services

Providing peace of mind with IT Services, OSOM Solutions builds trust and relationships.

Our experts are there when you need them

Natasha Parker
President

Krista Stein
Director of Services & Support

Sybil Cain
Regional Vice President

Gregory Hodge
Virtual IT Director

Natalia Carrillo
Senior Solutions Consultant

Enrique Moses
General Manager, [Location]

Mac Gilmore
Client Services Manager

Dorothea Massey
Marketing Manager

Gregory Hodge
Virtual IT Director

Robyn Hogan
Engineer

Why Businesses Choose OSOM Solutions

Real-Time Support—No Tickets

Our team solves your IT issues in real time, eliminating ticket systems for faster, stress-free problem resolution.

Cross-Trained Experts at Work

Our staff handles most challenges without escalations, offering expertise across diverse IT disciplines.

Strong Client Relationships Matter

We take the time to get to know you and your business - prioritizing your peace of mind and satisfaction along the way.

Experience that Makes a Difference

With 30+ years in mission-critical environments, we deliver solutions informed by industry-leading expertise.

Facing IT Challenges that Slow You Down?

Chris Olexa

President, OSOM

OSOM Solutions is Here to Help.

Your IT frustrations don’t have to disrupt your day. You deserve responsive support that prioritizes your business needs and gets things back on track fast, so you can focus on what really matters.

Isn’t it Time Your IT Just Worked?

Stop wasting time with unreliable IT systems and support that doesn’t deliver. With our expert team, we provide solutions designed to eliminate downtime and frustration, so you can focus on growing your business.

Contact us now to experience IT support designed for your success. Let’s solve your challenges together today.

Schedule an Appointment Today

Our Services

Managed IT Services

We provide proactive IT management to prevent issues and ensure business continuity, security, and growth.

Cybersecurity Solutions

Protect your business with professional IT Services addressing threats and securing sensitive data.

Cloud Computing

Enhance scalability and flexibility with cloud-based professional IT Services tailored to your business needs.

Cloud Backup

Secure your critical data with automated cloud backup solutions, ensuring peace of mind and fast recovery when you need it most.

IT Consulting

Leverage expert IT guidance to align your technology with business goals, driving efficiency, scalability, and long-term success.

IT Projects

Planning a cloud migration or office relocation? We can to ensure a seamless transition to optimize your infrastructure for success.

What Clients Say About Us

Indispensable 24/7 Service

Christian Freedom International has benefited from the 24/7 service that has truly been indispensable. Our website, our email communications, our irreplaceable computer files have all been backed up and are secure. CFI endorses OSOM without qualification. Any small business, medical office, non-profit organization or individual can benefit from this indispensable service.

John Gracey

BOB SWEET, JR.

Founder of Right to Read Foundation, White House Staff on Education, Director of US Marshall Service

Professional, Attentive, Courteous

For over 20 years, Color Wheel has trusted OSOM Solutions to maintain, protect and enhance our small business’s point-of-sale system, digital telephone system, internet access, and the data, voice, and VPN network. Chris Olexa and his staff professionals are attentive, courteous, conscientious, and conduct themselves in a professional manner at all times. Simply put, they serve our business well.

Kevin Truan

CHARLIE BOSWELL

President - Color Wheel Inc, Established 1965

Excellent Customer Service

The complete & comprehensive service offered by OSOM is refreshing. Knowing that our computers, offsite backup & phone system are being professionally maintained by one company simplifies our issues. OSOM Solutions has been reliable & their level of customer service excellent. I would recommend them to any company looking for honest, dependable tech support.

John Gracey

BRIAN DOWNS

President - Downs and Associates Insurance

Efficient and Professional

The OSOM Solutions team performed a complete upgrade of our company's network, hardware & software, while allowing my company to CONTINUE WORKING. We were able to maintain the flow of business throughout the entire upgrade. Everything was carefully orchestrated and cut-over seamlessly. Chris has a very good orchestra... good job Maestro!

John Gracey

ALAN MCDONALD

Virginia

Outstanding Service and Optimum Performance

As the only IT person for a local restaurant chain, OSOM Solutions was there to deliver. Having an in-house, custom built POS using state of the art network configurations, OSOM Solutions was there to support me in short notice with outstanding service and optimum performance. Thank you OSOM Solutions! The name of your company says it all.

John Gracey

S. JOHNSON

Director of IT - Chicken Out Rotisserie

Insights & Expertise

Stay informed on technology trends, tips, and best practices with insights from our IT Services blog.

Outsourcing IT

Why Businesses Are Outsourcing Their IT Services

October 18, 20243 min read

In today's fast-paced digital world, businesses heavily rely on technology to streamline their operations and stay competitive. However, managing and maintaining an efficient IT infrastructure can be a daunting task for many business owners. 

While having an in-house IT person may seem ideal, it can be costly and unnecessary. This is where outsourcing IT support comes into play, offering a cost-effective, time-saving, and overall better solution for businesses.

Why Outsource Your IT Services?

Cost-Effect

Hiring and maintaining an in-house IT team can be a significant financial burden for businesses. By outsourcing IT support, businesses can save on various costs, including recruitment, training, salaries, benefits, and office space. IT companies specialize in providing comprehensive support at a fraction of the cost, allowing businesses to allocate their resources more efficiently.

Expertise and Access to Latest Technology

Outsourcing IT support enables businesses to tap into a pool of highly skilled professionals with extensive knowledge and experience in various IT domains. These experts stay up-to-date with the latest technological advancements, ensuring that businesses have access to cutting-edge solutions and best practices. By leveraging their expertise, businesses can enhance their IT infrastructure, improve efficiency, and stay ahead of the competition.

Time-Saving Processes

Managing IT support in-house can be time-consuming, especially for businesses without dedicated IT personnel. Outsourcing IT support allows business owners and employees to focus on their core competencies, rather than getting bogged down by IT-related issues. With a dedicated IT support team, businesses can rely on prompt assistance, quick issue resolution, and proactive monitoring, minimizing downtime and maximizing productivity.

Scalability and Flexibility

Outsourcing IT support provides businesses with the flexibility to scale their IT services based on their evolving needs. Whether it's expanding operations, implementing new technologies, or downsizing, IT companies can quickly adapt to these changes. This scalability ensures that businesses have the right level of support at all times, without the hassle of hiring or downsizing an in-house team.

Enhanced Security and Data Protection

Cybersecurity threats are a growing concern for businesses of all sizes. IT companies specialize in implementing robust security measures, monitoring networks, and protecting sensitive data from potential breaches. By outsourcing IT support, businesses can benefit from advanced security protocols, regular system updates, and proactive threat detection, reducing the risk of data loss or unauthorized access.

24/7 Support and Reduced Downtime

IT issues can occur at any time, and businesses need immediate assistance to minimize downtime and maintain operations. Outsourcing IT support often provides round-the-clock support, ensuring that businesses have access to help whenever they need it. This proactive approach to IT support reduces downtime, increases productivity, and enhances customer satisfaction.

Don’t Miss Out On The Benefits Of Outsourced IT Support

Outsourcing IT support offers numerous benefits for businesses, including cost-effectiveness, access to expertise and the latest technology, time-saving, scalability, enhanced security, and reduced downtime. 

While having an in-house IT person may seem desirable, outsourcing IT support allows businesses to focus on their core competencies while leaving the IT management to experts. By leveraging the services of IT companies, businesses can streamline their operations, improve efficiency, and stay ahead in today's technology-driven world.

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

IT Help Desk Team

We're fully dedicated to assisting local businesses in improving their technology to gain a competitive edge in their industries. Our team of dedicated professionals are focused on delivering exceptional IT services and solutions. With extensive expertise and practical experience, we ensure that our clients receive top-quality support and guidance for their IT projects.

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Frequently Asked Questions

What are professional IT services?

IT services encompass the management, maintenance, and support of a business’s technology infrastructure. This includes tasks like network management, cybersecurity, data backup, and technical support to ensure seamless operations and efficient use of technology resources.

How do professional IT services benefit businesses?

IT services improve efficiency, enhance security, and reduce downtime by proactively managing and maintaining your technology. They help businesses focus on growth and operations while ensuring that technology supports their goals without unnecessary disruptions.

What types of IT services do businesses typically need?

Businesses commonly need professional IT services such as managed IT support, cybersecurity solutions, cloud computing, data backup, and disaster recovery. These services are essential for maintaining secure, reliable, and efficient technology infrastructure tailored to specific business needs.

Let’s Build Something Better

Partner with OSOM Solutions for professional IT Services that prioritize your business needs. From real-time solutions to long-term strategies, we’re here to help your business thrive.

Call (571) 762-1524 today or fill out the form below to schedule your appointment.